Frequently Asked Questions

About our Service:

  1. Do 14YA drivers have a special licence?

    Yes, all our drivers have a PrDP (a Professional Drivers Permit), and in order to obtain a PrDP, a driver needs to fit the following criteria (amongst others):
    • Has a valid driving licence for the type of vehicle in question.
    • Has been certified as medically fit by a doctor.
    • Does not have a criminal record.
    • Has not driven a motor vehicle while under the influence of intoxicating liquor or a drug having a narcotic effect.
    • Has never had driving licence suspended.
    • Has never been convicted of a criminal offence or paid an admission-of-guilt fine.
  2. Can my child’s friend who is not a member get a lift with 14YA?

    Yes, we do accommodate Secondary Members friends who are NOT members. However there is an additional fee involved, and the non-members parent/guardian needs to sign a waiver stating that they are aware of the arrangements.
  3. Can I book a lift for my child as a “once off”, if I am not a member of 14YA?

    Unfortunately not, we are a membership only service, whereby a member pays a nominal monthly subscription (R150.00), and thereafter a minimal fee per trip (from R100.00).
  4. What is the process one must follow to book a lift, and how will I know when my child is home safely?

    • Sign up to 14YA.
    • Book a lift – either online or via the call centre – preferably at least the day before.
    • Parent will receive a confirmation sms that trip has been booked.
    • Parent will receive an sms on evening confirming trip details as well as driver details.
    • At requested pick up time, BOTH parent AND teenager will receive an sms that driver is at venue.
    • Once teenager is in the vehicle and on the way home, parent will receive an sms to inform them that the teenager is on the way to requested destination.
    • Once teenager is safely at destination (inside) and in the company of an adult, parent will receive an sms that teenager is home safely.
    • Continue to enjoy your evening.

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